Downstream Commercial & Retail
Imagine “… your downstream customer’s business has become unwieldy, kept busy with micromanagement and rather slow at reacting to fast-changing customer behaviour and upcoming technologies. With our support your organisation will gain back adaptive responsiveness and up-to-date capabilities using a structural approach to develop a fit-for-purpose organisation, to coach and train the people in charge, to design efficient processes and contracts, and to approach the markets with a marketing-driven mindset.”
This is a typical example of how we work. It illustrates what we would like to help you with: from identifying the root causes of current weaknesses to business opportunity programs and operational solutions.
Our Downstream Commercial and Retail advice is based on real long-term experiences. Our consultants understand your situation from a hands-on point of view. We support retail and commercial business units with focussed problem solving, capability improvement, and strategic changes.
More specifically, our services cover three levels:
1. Efficient Operations
- Troubleshooting
- Incident investigation
- Commercial negotiations
- Corporate Compliance
- Communication
- Process and operational improvement
- Gas closure activities
- Roadshows, conventions, gatherings
- Sales training
- Leadership coaching
- Educational seminars
- New IT integration
- Project Management
2. Business Improvement – General Management
- Change Management
- Margin improvement
- Loss prevention model review
- Logistics optimisation
- Operational excellence
- Supply excellence
- Asset Management
- Mid-Management in-field coaching
- Business planning and review cycle optimisation
- Interim Management
- In- and out-sourcing
3. Strategy
- Support of Joint Ventures and Merger & Acquisitions
- Investment Planning
- Masterplan reviews
- Pricing and Marketing
- Restructuring
- Owners team support
- Strategy review/growth
- Marketing Strategy & Implementation
- Compliance, HSE, and HACCP structures and culture