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Downstream Commercial & Retail

Imagine “… your downstream customer’s business has become unwieldy, kept busy with micro-management and rather slow at reacting to fast-changing customer behaviour and upcoming technologies. With our support your organisation will gain back adaptive responsiveness and up-to-date capabilities using a structural approach to develop a fit-for-purpose organisation, to coach and train the people in charge, to design efficient processes and contracts and to approach the markets with a marketing-driven mindset.”

Practice Leader

This is a typical example of how we work. It illustrates what we would like to help you with: from identifying the root causes of current weaknesses to business opportunity programs and operational solutions.

Our Downstream Commercial and Retail advice is based on real long-term experiences. Our consultants understand your situation from a hands-on point of view. We support retail and commercial business units with focussed problem solving, capability improvement and strategic changes.

More specifically, our services cover three levels:

1. Efficient Operations:

  • Troubleshooting
  • Incident investigation
  • Commercial negotiations
  • Corporate Compliance
  • Communication
  • Process and operational improvement
  • Gas closure activities
  • Roadshows, conventions, gatherings
  • Sales Training
  • Leadership Coaching
  • Educational Seminars
  • New IT integration
  • Project Management

    2. Business improvement:General Management:

    • Change Management
    • Margin Improvement
    • Loss prevention model review
    • Logistics optimisation
    • Operational excellence
    • Supply excellence
    • Asset Management
    • Mid-Management in-field coaching
    • Business planning and review cycle optimisation
    • Interim Management
    • In and out-sourcing

      3. Strategy:

      • Support of Joint Ventures and Merger & Acquisitions
      • Investment Planning
      • Masterplan reviews
      • Pricing and Marketing
      • Re-structuring
      • Owners team support
      • Strategy review / growth
      • Marketing Strategy & Implementation
      • Compliance, HSE and HACCP structures and culture