Routine Maintenance Work Process Development Workshop

This workshop aims to develop a best-in-class and fit-for-purpose work process for maintenance and operations organizations. It allows a critical assessment of the gaps found in the “As-Is” work process and ensures that these gaps are effectively closed or eliminated in the development of the “To-Be” work process. Process KPIs will continuously monitor the effectiveness of the implementation of each step of the work process. The end of the course requires the participants to present to management the output “new look” work process for approval and implementation.

Day 1

• Introduction
• Personal Introductions (participants)
• Vision Statement
• Participant’s Expectations
• Workshop Objectives, Tasks and End Results
• What is a “Brown Paper” Exercise?
• “As-Is” Work Process
• Work Identification
• Planning
• Execution
• Close-out
• Brown Paper Construction Considerations

Day 2

• Review of “As-Is” Work Process
• Good Points
• Areas for Improvement (Process/Tools/People)
• Best Practice Introduction
• Client Risk Matrix
• Process Steps World Class Practice

Day 3

• “To-Be” Work Process
• Work Identification
• Work Order Planning
• Scheduling
• Execution
• Close-out

Day 4

• RACI Identification
• Process KPI Identification
• Benefits / Challenges of New Work Process

Day 5

• Workshop Evaluation
• Preparation for presentation to Management
• Presentation to Management