Frontline Assessor Training

By the end of this course, candidates will be able to:

• Explain the rationale for why we need to do assessments for frontline employees
• Describe the assessment process and steps involved in frontline assessments
• Discuss the pitfalls an assessor can fall into, such as human biases
• Provide feedback based on the assessment
• Competently conduct frontline assurance assessments in an objective, fair, and globally consistent manner

Day 1*

Classroom Training

To fully prepare and enable the candidates to confidently and effectively conduct Frontline Skill Assessments:

• Minimum number of participants – 6
• Maximum number of participants – 12

Day 2

Field Observations

• To observe the Frontline Assessor completing a Skill Assessment

Other Highlights

The Frontline Assessor Training**  is carried out by experienced senior trainers who have fulfilled the ’master Facilitator’ role for multiple international production companies.

* Depending on candidate knowledge and/or experience.<br><br>

** This training can also be set-up in an ‘Train the Trainer’ format to fully prepare and enable candidates to confidently and effectively deliver the Frontline Assessor Training course for your organization